Updated: 11/20/23
Welcome to TwistedWares.com (the “Website”). These Terms of Use (the “Agreement”) apply to any access to or use of the website, associated sites, or content from this website. This website is owned and operated by Missy Made Well, Inc.
Terms and Conditions
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. By using this website, including purchasing products from this website, or by clicking a box that states that you accept or agree to these terms, you signify your agreement to these terms and conditions. If you do not agree to these terms of use, you may not use this website.
You agree that by using this website, you are at least 18 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract.
It is your responsibility to review these terms and conditions periodically. We reserve the right to revise these terms and conditions at any time without notice to you. If you do not agree to these terms and conditions, please do not use this site.
Terms of Service
Missy Made Well, Inc; TwistedWares.com and associated companies grant you a limited license to access and use this website for your personal use, and to copy, distribute, and transmit the content of this website only to the extent that such copying, distribution, and transmission is automatically done through your browser software incidental to using the website for your personal use.
This license or access and use do not include any resale or commercial use of this website or its contents, any derivative use of this website or its contents; any downloading or copying of information; or any use of data mining, content scraping, robots, or data gathering and extraction tools.
Except as permitted above, this website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Missy Made Well Inc. You may not use any meta tags or any other “hidden text” utilizing the Twisted Wares name or trademarks without the express written consent of Missy Made Well Inc. Any unauthorized use automatically terminates the permission or license granted by Missy Made Well Inc. and associated companies.
Missy Made Well Inc. and TwistedWares.com reserve the right to change the information, features, and functions of this website without prior notice. We may refuse service, terminate accounts, and/or deny access to any or all parts of this website if you engage in any conduct or activities that we determine, in our sole discretion, violate this agreement, our rights, or the rights of any third party for any reason. Use of the site for any illegal or unauthorized purpose is strictly prohibited.
As a condition of your use of this website, you warrant to us that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use and enjoyment of this website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this website.
Copyright and Intellectual Property Ownership
All information, materials, images, software, photographs, articles, functions, text, video, and other content (collectively, the “Content”) contained on or offered through the website, and all copyrights, trademarks, and other intellectual property rights in or relating to the content are the sole property of Missy Made Well Inc. and TwistedWares.com, its licensors or content providers or other third parties. The website and all of its content and the selection and arrangement thereof is protected as a compilation owned by Missy Made Well Inc. and TwistedWares.com under the copyright laws of the United States and other countries. Missy Made Well Inc. may change the website or delete any content or features or services at any time, in any way, for any or no reason. Missy Made Well Inc. reserves all rights not expressly granted in and to the website and the content.
Unless otherwise noted, Missy Made Well Inc. and all other trademarks, service marks, trade names, and logos displayed on the website are the trademarks, service marks, trade names, and logos of Missy Made Well Inc. and TwistedWares.com. All other trademarks, logos and service marks are the property of their respective owners. Nothing on the website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, trade name, logo or service mark displayed on the website without the owner’s prior written permission. Unauthorized use of Missy Made Well Inc. and all other trademarks, service marks, trade names, and logos displayed on the website is strictly prohibited.
Products and Services
The products and services made available on this website are intended for personal use only. You may not assign, transfer, re-market, resell, or otherwise dispose of, such products and services without obtaining Missy Made Well Inc. / Twisted Wares prior written consent. Missy Made Well Inc. may cancel or modify purchases on the website if it appears that they are the result of fraudulent or inappropriate activity or under other circumstances where it appears that the purchase contains or has resulted from a mistake or error. Prices and promotions are subject to change without notice.
Billing and Payment
Terms of payment are within our sole discretion, and unless otherwise agreed to by us, payment must be received by us prior to our acceptance of an order. Payment is due at the time of purchase and will be processed when authorized during the purchase process. Orders are not binding upon us, until accepted by us. We reserve the right to refuse and refund any order or part of any order placed on this website at our sole discretion.
Accounts
Some services on the website, including ordering products, may require you to create an account to participate and/or to secure additional features and/or benefits. You agree to provide, maintain and update true, accurate, current, and complete information about yourself as prompted by our registration processes. You shall not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information, or another person’s name, likeness, voice, image, or photograph. You also agree to promptly notify us at Office@TwistedWares.com of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the website.
We may suspend or terminate your account and your ability to use the website or portion thereof for failure to comply with these terms of use or any special terms related to a particular service, for infringing copyright, or for any other reason whatsoever.
Disclaimers
Except as otherwise specifically provided, this website and the products offered are provided on an “as is” and “as available” basis and without warranties of any kind, unless specifically set worth otherwise. To the fullest extent permissible pursuant to applicable law, Missy Made Well Inc. and TwistedWares.com and all associated companies disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Missy Made Well Inc. and associated companies do not represent or warrant that the functions contained on the website will be uninterrupted or error-free, that the defects will be corrected, or that the site or the server that makes the website available are free of viruses or other harmful components.
Missy Made Well Inc., TwistedWares.com and associated companies shall not be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the website or materials on the site, even if Missy Made Well Inc. or associated companies has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Copyright
The entire contents of the website and the technology underlying, including, but not limited to text, graphics, images, audio files, videos, digital downloads, data compilation, or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Missy Made Well Inc. and is protected by copyright and other intellectual property or proprietary rights. The collective work includes all works that are licensed to TwistedWares.com. Copyright © 2019, Missy Made Well Inc. and TwistedWares.com. All rights reserved.
Links To Other Web Sites
Our site may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Indemnification
You agree to indemnify, defend, and hold harmless Missy Made Well Inc. , TwistedWares.com, associated companies and the officers, directors, employees, agents, licensors, affiliates, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions, or any activity related to use of the website (including negligent or wrongful conduct) by you or any other person accessing the website using your internet account.
Twisted Wares® Mark Guidelines
Missy Made Well Inc., Twisted Wares counts among its most valuable assets its name, logos, marks, trademarks, registrations, and the goodwill represented by these marks may not be used in any way without written permission. Protection of the Missy Made Well Inc., Twisted Wares marks and logos is a priority for Missy Made Well Inc. and associated companies.
Permissible Uses
Proper use of the Missy Made Well Inc. and Twisted Wares name and marks is important. You may use the Twisted Wares mark to accurately describe or refer to Missy Made Well Inc., Twisted Wares website, goods and services, provided you follow these guidelines. For example, you may use the registered mark Twisted Wares to discuss and review this website or other works created by Missy Made Well Inc. or TwistedWares.com.
You may use the Missy Made Well Inc. registered marks to direct your visitors to the TwistedWares.com homepage or other pages on TwistedWares.com.
Prohibited Uses
Do not use Missy Made Well Inc., TwistedWares.com or the Twisted Wares logo or other marks in a way that would mislead consumers that you or your products or services are somehow related to, endorsed by, or affiliated with Missy Made Well Inc., TwistedWares.com or authors of TwistedWares.com.
Company, Product, Service: You may not place your company name, trademarks, service marks, or product names next to (or combine them with) the Twisted Wares marks.
Domain Names, Meta tags, Hidden Text:
You may not incorporate the Twisted Wares marks or in any domain name, meta tag, or other hidden text in a web page without prior written authorization from Missy Made Well Inc., TwistedWares.com and associated companies.
Internet Advertising Keywords:
You may not use or incorporate the Twisted Wares marks or trademarks in any internet advertising keyword, Ad Word, hashtag, or other term used to trigger advertising or search engine results without prior written permission from Missy Made Well Inc. and associated companies.
Merchandise Items:
You may not manufacture, sell, or give away merchandise items bearing any of the Twisted Wares marks or trademarks without first obtaining a written license from Missy Made Well Inc.
Social Media Guidelines
You may not use the Twisted Wares name or marks as any part of your social media account name, user name, page name, or as a community name.
Reservation of Rights
Unless otherwise agreed to in writing, Missy Made Well Inc. reserves the right to terminate permission to copy, reproduce, or display the Twisted Wares marks and trademarks and to demand that the Twisted Wares marks cease to be used at any time, in its sole discretion.
For any questions regarding the proper usage of the Missy Made Well Inc. registered trademarks or logo, the proper notices, or to seek permission to use the trademarks, please contact office@TwistedWares.com.
CAN-SPAM Act
In accordance with the Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003, 16 CFR Part 316 (CAN-SPAM), Missy Made Well Inc. follows all applicable digital communication laws. As part of our services, a valid email address is required to leave a comment or review, purchase a product, interact on social media, and receive our newsletter. You may unsubscribe from email correspondence at any time; however, by doing so, you will lose access to prior subscriptions, purchases, and account information. If your attempts to unsubscribe from our communication have been unsuccessful, please email office@TwistedWares.com, and your account will be permanently removed from our system.
DMCA Notice
TwistedWares.com complies with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”). All content on TwistedWares.com is the original work of the author(s) unless otherwise noted, cited or quoted. If you believe that anything on the website constitutes an infringement of your copyright, please notify us using the following procedure:
The DMCA specifies that all infringement claims must be in writing (either electronic mail or paper letter) and must include the following:
- A physical or electronic signature of the copyright holder or a person authorized to act on his or her behalf;
- A description of the copyrighted work claimed to have been infringed (multiple claims of copyright works at a single online site are covered by a single notification);
- A description of the material that is claimed to be infringing and information reasonably sufficient to permit the service provider to locate the material;
- Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and an email address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or agent authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Submit this information electronically to:
Office@TwistedWares.com
Or physically to:
Missy Made Well Inc. DBA Twisted Wares®
1501 Randolph St.
Suite 9
Carrollton, TX 75006
Missy Made Well Inc. will respond to any DMCA complaints in a timely manner and will remove any material that is found to be a copyright infringement.
SHIPPING PROTECTION
If you purchased shipping protection and are experiencing issues with a package, please email office@twistedwares.com with your order number and issue description to start a claim.
What is Shipping Protection?
At Twisted Wares, we want to do more than just make you laugh. We take pride in every package that we ship. However, once your order leaves our building, it’s in the hands of the carrier and officially property of our lovely customer, you! That middle ground can be a scary place and shipping protection allows us to make it a little less scary.
Shipping protection is a type of insurance that protects your package from carrier (USPS, UPS) damage or loss. The cost is just $2.50 to insure an order up to $150.
Shipping protection can only be purchased at the time you place your order. It is selected by default in the Shopping Cart as you go to check out.
What is Covered with Shipping Protection?
- Damage incurred during shipment by USPS or UPS
- Loss during transit
- Theft at time of delivery
What is Not Covered with Shipping Protection?
- Shipping delays or longer than expected transit times
- Incorrect or incomplete shipping information provided at the time of purchase
How to file a claim
If you purchased shipping protection and are experiencing issues with a package, please email office@twistedwares.com with your order number and issue description to start a claim.
If there was damage during transit, please provide pictures of the damaged order. If your tracking number indicates your order has been delivered but you can’t find it and you would like to claim theft, we need to receive the claim within 2 days of the delivery date to approve the claim.
Once the claim has been received, our team will take 3 - 5 business days to process. If your package is covered, you will receive a refund or replacement for the damaged or missing order. This refund will exclude the cost of the shipping protection and the shipping cost for the original order.
If the shipping protection is not purchased. Twisted Wares is not liable for any damaged, lost, or stolen purchases during transit.